Missionary travel portal: where to find it and log in
Have your call? Sign in at travelportal.churchofjesuschrist.org with your Church Account. It opens to a sign-in screen, so you won’t see anything until you log in. Missionary Travel is also inside the official Missionary Portal. Here’s what the Church’s MTC pages say about it.
This page is for MTC travel: your itinerary, flights and who to contact. Sign-in help and what’s inside the portal are in the Missionary Portal guide.
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Quick answer
The missionary travel portal is the Missionary Travel section of the official Missionary Portal, where missionaries, with family alongside, handle MTC travel and flights after the call. Start at the Missionary Portal and sign in with the missionary’s Church Account, or go straight to travelportal.churchofjesuschrist.org.
How to reach it
3 quick steps. Tap Next.
Go to travelportal.churchofjesuschrist.org. It’s a Church sign-in page. Only use this official address.
Sign in with the missionary’s Church Account. Use the login from the email and text you got with your call. It’s the same account as the Missionary Portal.
Open the Missionary Travel section. If you want the Church to arrange travel to the MTC, request it here. Otherwise, Missionary Travel assumes you’re making your own arrangements.
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Direct link not opening? Go the long way: open the official Missionary Portal page, sign in with the same Church Account and find Missionary Travel there.
Booking a flight to the Provo MTC? The official FAQ says to check your call packet or the Missionary Portal.
Sources: Provo MTC On-Site Training FAQ · At-Home Training FAQ
Who it’s for
Missionaries whose call has been issued. After your call is issued, the Church sends you an email and a text message with your missionary login information. That’s what opens the travel portal and the rest of the Missionary Portal. Just got your call? Start with the first week after your mission call and what’s in your call packet.
No call yet? There’s nothing in the travel portal for you yet. The public Missionary Portal page is open to everyone and is the place to start.
Parents and family: the missionary signs in with their own Church Account. Sitting next to them while they look is the easy way to help.
Sources: Missionary Portal Online Tool · Provo MTC On-Site Training FAQ
LDS travel portal, Missionary Portal: same place
People search for it a lot of ways: “missionary travel portal,” “LDS travel portal,” “travel portal LDS” or just “missionary portal.” They all point to the same official tool from The Church of Jesus Christ of Latter-day Saints. Missionary Travel is a section inside the Missionary Portal. It isn’t a separate site you need to hunt for.
- Not sure where to start? The Church’s public Missionary Portal explainer page says what the Portal is and has the sign-in button. Anyone can read it.
- Have your call? Sign in with your Church Account. After your call is sent, you get an email and a text with your missionary login information.
- Ready to see travel? The travel portal sign-in page (login needed, for missionaries who have their call) opens Missionary Travel directly.
- Only sign in on a churchofjesuschrist.org address. If a page asks for your Church Account password and the address bar says something else, close it.
Dad tip: when the travel email shows up, take a screenshot of it. Airports and dead phone batteries don’t mix.
Em português: o Portal do Missionário é a ferramenta oficial da Igreja. Entre com sua conta da Igreja na página oficial do Portal do Missionário. Depois do chamado, você recebe um e-mail e uma mensagem de texto com suas informações de login do missionário. A parte de viagens (Missionary Travel) fica dentro do portal.
Sources: Missionary Portal online tool (official) · Portal do Missionário (official, Portuguese)
If it won’t load
- Sign in again. Sign out of your Church Account, close the tab, then open the link again and sign in.
- Use the account from your call. Use the login information from the email and text you got when your call was issued.
- Leave the in-app browser. If you tapped the link inside Facebook, Messenger or an email app, open it in Safari, Chrome or another regular browser.
- Try a private window or another browser. Old saved sign-ins can get in the way. A computer sometimes works when a phone won’t.
- Try the other route. If the direct link doesn’t open, go through the public Missionary Portal page and find Missionary Travel there.
- Give it a little time. Church sites sometimes have maintenance. Try again later the same day.
Sources: Provo MTC On-Site Training FAQ (Church Travel number) · Church help center
What travel info you get
Tap a card for the details.
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Who pays? The Church pays for travel to the MTC and your mission; it isn’t part of the $400 monthly mission cost.
Sources: Provo MTC On-Site Training FAQ · At-Home Training FAQ
Timeline
- After your call Request travel in the Missionary Portal if you want the Church to arrange it.
- About 2 weeks before Travel details arrive at your missionary.org email.
- 1 to 2 weeks before Your district’s arrival time is posted on the MTC Arrival Times site.
- Thursday before you enter Provo emails your MTC mailing address to your Church email. Sending mail to the MTC →
- Arrival day Provo MTC arrivals are generally between 1:00 and 2:00 p.m. Utah time.
- By your last P-day You get your itinerary to your mission.
Sources: Provo MTC On-Site Training FAQ · At-Home Training FAQ
Going to another MTC?
Most of this page follows the Provo MTC’s official FAQ. If your call sends you to one of the other MTCs, your call packet has its travel instructions.
- England MTC: if you’re coming from outside the UK, Missionary Travel arranges your flight to Manchester Airport, and MTC staff meet you there (England MTC arrival information).
- All the others: addresses and official pages are in our list of all 11 missionary training centers.
Who to contact
Read your travel instructions first. Then contact the right team.
No itinerary about two weeks before your travel date, or something urgent? Contact your stake president, who can speak with Missionary Travel directly.
Sources: Provo MTC On-Site Training FAQ · At-Home Training FAQ
Next steps
Travel set? Next: your packing list and the MTC checklist. Look up your mission’s page for the office address and mission leaders.
Bookmark this page. When weekly emails start, here’s how to save them.
En español: portal misional y viajes
Respuestas cortas sobre el portal misional, cómo iniciar sesión y dónde ver su viaje al centro de capacitación misional (CCM).
- ¿Qué es? El Portal Misional es la herramienta oficial de la Iglesia para quienes se preparan para servir, están sirviendo o regresan a casa. “Missionary Travel” (viajes misionales) es una sección dentro del portal, no un sitio aparte.
- ¿Cómo inicio sesión? Vaya a la página oficial del Portal Misional e inicie sesión con su cuenta de la Iglesia. Después de que se extienda su llamamiento, recibirá un correo electrónico y un mensaje de texto con sus datos para iniciar sesión como misionero.
- ¿Y el viaje? Según las preguntas frecuentes del CCM de Provo, si pide que la Iglesia organice su viaje, los detalles llegan a su correo de missionary.org unas dos semanas antes. Si no lo pide, se da por hecho que usted organizará su propio viaje.
- ¿No carga? Cierre sesión, vuelva a entrar y abra el enlace en Safari o Chrome, no dentro de otra aplicación. Church Travel (Estados Unidos): 1-800-537-3537.
Más en español: guía del Portal Misional. GotMyCall no es un sitio oficial de la Iglesia.
Fuentes: Portal Misional (oficial) · Preguntas frecuentes del CCM de Provo (en inglés)
En français : portail des missionnaires
Réponses courtes sur le portail des missionnaires, la connexion avec votre compte de l’Église et le voyage vers le centre de formation missionnaire (CFM).
- Qu’est-ce que c’est ? Le portail des missionnaires est l’outil officiel de l’Église pour ceux qui se préparent à servir, qui servent ou qui rentrent chez eux. La partie « Missionary Travel » (voyages des missionnaires) se trouve dans ce portail.
- Comment ouvrir une session ? Allez sur la page officielle du portail des missionnaires et connectez-vous avec votre compte de l’Église. Après votre appel, vous recevez un courriel et un SMS avec vos identifiants de connexion missionnaire.
- Et le voyage ? D’après la FAQ du CFM de Provo, si vous demandez à l’Église d’organiser votre voyage, les détails arrivent sur votre adresse missionary.org environ deux semaines avant. Sinon, on considère que vous organisez vous-même votre voyage.
- Ça ne charge pas ? Déconnectez-vous, reconnectez-vous, puis ouvrez le lien dans Safari ou Chrome plutôt que dans une autre application. Church Travel (États-Unis) : 1-800-537-3537.
GotMyCall n’est pas un site officiel de l’Église.
Sources : Portail des missionnaires (officiel) · FAQ du CFM de Provo (en anglais)
Questions
How do I log in to the missionary travel portal?
Go to travelportal.churchofjesuschrist.org and sign in with your Church Account, using the login information from the email and text you got with your call. You can also open the official Missionary Portal page and find Missionary Travel there.
Do missionaries pay for luggage to their mission?
Yes, at first. The Provo MTC FAQ says you pay for your luggage when going to your mission, and you keep the receipt so you can be reimbursed when you arrive. Bag fees for the flight to the Provo MTC are yours to pay.
What is the Church Travel phone number?
Church Travel is at 1-800-537-3537. For itineraries or luggage you can also email missionarytravel@
When do I get my MTC mailing address?
For the Provo MTC, it’s emailed to your missionary on the Thursday before entering the MTC, to their Church email in the Missionary Portal.
What if the travel portal won’t load?
Sign out of your Church Account and back in, use the login from your call email and text, and open the link in Safari or Chrome instead of an app’s built-in browser. You can also go through the public Missionary Portal page. Church Travel is at 1-800-537-3537.
Is there a separate missionary travel portal?
Missionary Travel is part of the official Missionary Portal. Missionaries who have their call can open it from the portal or sign in directly at travelportal.churchofjesuschrist.org with the same Church Account. Unless you request travel there, Missionary Travel assumes you are making your own arrangements to get to the Provo MTC.
When will I get my travel itinerary to the MTC?
If you requested travel through the Missionary Portal, Missionary Travel emails your travel details to your missionary.org address about two weeks before you leave for the MTC.
Who do I contact about my itinerary or luggage?
After reading your travel instructions, email missionarytravel@
What if I have no itinerary two weeks before I travel?
If you have not received your itinerary about two weeks before your travel date, or have another urgent issue, contact your stake president, who can speak with Missionary Travel directly.
When do I get my travel plans to my mission?
You receive your itinerary for travel to your mission and related instructions on or before your last preparation day at the MTC.
Can I arrive at the Provo MTC the day before?
From outside the United States, plan to arrive the day before your on-site date. From the U.S. or Canada, plan to arrive on your start date, though if you must fly in earlier to make your arrival time, you may arrive the day before.
What are the luggage limits for the MTC?
Plan on two standard suitcases, each up to 62 inches and 50 pounds. Carry-ons vary by airline but usually must be under 45 inches and up to 35 pounds, and you pay the airline’s bag fees.
What is the LDS missionary travel portal?
It’s the Missionary Travel section of the official Missionary Portal from The Church of Jesus Christ of Latter-day Saints. Missionaries who have their call use it to request travel and see travel details. Some people call it the LDS travel portal or just the missionary portal.
Can parents log in to the missionary travel portal?
The missionary signs in with their own Church Account and the missionary login information sent after the call. Parents can sit with them while they look. Never share passwords in a text or email.
Is the Missionary Portal available in Spanish, French or Portuguese?
Yes. The official Missionary Portal page is in Spanish (Portal Misional), French (portail des missionnaires) and Portuguese (Portal do Missionário). You sign in with the same Church Account. See the Spanish and French notes on this page.
Questions about signing in or what’s in the portal? See the Missionary Portal guide.
Sources
. Official pages, your call packet and the Missionary Portal are always the final word. GotMyCall is unofficial and not affiliated with or endorsed by The Church of Jesus Christ of Latter-day Saints.